How Does Kroger Do Online Shopping and Delivery?
Whether you’re planning to shop at the grocery store or at your favorite store’s website, there are a few ways to make the experience a little easier. Below, you’ll find information about Kroger’s online shopping and delivery options.
Find products on the kroger website

Whether you are searching for a specific item or just checking for availability, you can find products on the Kroger website. You can also use the mobile app to scan items and add them to your shopping list. This makes grocery shopping a lot easier.
In addition to finding products on the Kroger website, you can also find out how to save money with Kroger Plus. If you are a member of this program, you can receive digital coupons, fuel rewards, and personalized deals. You can also link your Kroger digital account to your Kroger Plus card.
In order to save money at Kroger, you can also shop during a regular store promo. These special promotions take place every week, and you can save money on selected items. These include the Mega Sale, which requires you to buy five participating items. You can get premium turkey, black forest ham lunch meat, and Dave’s Killy organic bread.
Another feature available on the Kroger website is the ClickList shopping cart. You can use this to compare regional brands to banner brand items. These banner brand items are offered only in stores owned by Kroger. They are marketed as budget-friendly.
Before you start the ordering process, you may want to change your delivery address. You can also sign up for text messages. You can also select a time slot to pick up your order.
Substitutions for out-of-stock items
Among the many benefits of shopping online is the ability to accept substitutions for out of stock items. The ability to opt in for a substitution can be a major benefit for some users, and a minor one for others.
Kroger offers a streamlined process to take advantage of the benefits of accepting substitutions. A Kroger associate reviews your order, and then will either suggest a replacement or revise the total. Depending on the brand, the item may be a similar size and cost, or a larger package. This is not to say that the recommended replacement will be cheaper than the original.
Some grocery delivery services, such as Fry’s, allow for substitutions for out of stock items. For instance, if the original bottle of shampoo is unavailable, the customer can request a similar sized bottle of shampoo to be delivered. However, this service does not offer substitutions for all products.
On the other hand, Walmart has recently announced a change in its substitution policy that will force shoppers to spend more for their replacements. The change will go into effect in the coming weeks.
For some consumers, substitutions can be a hassle. In fact, 76% of users had a hard time figuring out which substitutions were allowed. This is particularly true of personal shoppers who must verify your order before you can check out.
Delivery options
Whether you’re looking for fresh produce, meat, or bakery items, Kroger’s online shopping delivery options are designed to make your life simpler. With more than 70,000 products available, you’ll be able to find the groceries you need without leaving the comfort of your home.
Kroger’s delivery options include grocery pickup and delivery. Orders for pickup can be scheduled up to seven days in advance. The company works with the Postal Service and FedEx to ensure your order is delivered as soon as possible.
If you’re ordering for delivery, you can sign up for a subscription plan. This allows you to get free delivery on $35 or more, as well as 2x fuel points on all purchases. You can also choose to receive a weekly newsletter with exclusive savings.
If you’re a frequent shopper at Kroger, you can save even more by signing up for a membership. The annual subscription offers free delivery on $35+, as well as a Boost program that gives you the chance to purchase additional groceries at no extra cost.
When ordering through Kroger’s website or mobile app, you’ll be able to select the time you’d like your items delivered. Your order will then be automatically scheduled to arrive at the nearest Kroger store. If you need to make changes, you can do so up to three days before your delivery.